Frequently Asked Question
Frequently Asked Questions (FAQs) for Sparkel and Shine Cleaning Services:
Our pricing is based on several factors, including the size of the space, the level of cleaning required, whether you have pets in the home, any additional services requested, and the frequency of cleaning appointments.
Factors such as the size of the space, the level of cleaning required, whether you have pets in the home, any additional services requested, and the frequency of cleaning appointments all play a role in determining the cost.
Recurring cleanings are our most popular option and typically include dusting, vacuuming, mopping, sanitizing surfaces, cleaning bathrooms, and tidying common areas. However, specific tasks can be tailored to meet your needs.
Simply complete our New Customer Intake form, providing details about your specific cleaning needs. A team member will then assist you in selecting a service plan that best suits your requirements and fits your budget.
Yes, we understand that every space is unique, and we’re happy to tailor our cleaning services to meet your specific needs. Whether you require additional attention to certain areas or have special requests, we’ll work with you to create a customized cleaning plan.
Scheduling a cleaning appointment is easy! You can book directly through our website or contact us by phone or email to arrange a suitable time for your cleaning service.
Yes, we prioritize using eco-friendly cleaning products that are safe for you, your family, pets, and the environment. If you have any specific preferences or sensitivities, please let us know, and we’ll accommodate accordingly.
We take the health and safety of our clients and staff seriously. Our team adheres to strict hygiene protocols, wears appropriate personal protective equipment, and follows recommended guidelines for cleaning and disinfection to minimize the risk of transmission.
Payment: Be prepared to pay at least 25% of your service fee upon booking your appointment for cleaning. This non-refundable fee will be added to your total service cost and serves as a deposit to secure your appointment slot.
We understand that plans can change. If you need to reschedule or cancel your appointment, please notify us as soon as possible within 24hrs to 48hrs, and we’ll be happy to accommodate your request without additional charges.
Absolutely! Your satisfaction is our top priority. If you’re not completely satisfied with the quality of our cleaning services, please let us know, and we’ll make it right within 24 hours anything after 24 hours will not be honored unless the office is notified.